o2 Störung? Netzausfall & Netzprobleme im Live-Check prüfen (2024)

`;// Insert the emoji dropdown into the chat input fieldexistingTWCUserInput.insertAdjacentHTML("beforeend", dropdownHTML);let isEmojiListOpen = false; // Flag to track the state of the emoji list// Event listener for clicking the emoji button to show/hide the emoji listdocument.getElementById('showEmojisButton').addEventListener('click', function () {event.stopPropagation();const emojiListDiv = document.getElementById('emojiList');emojiListDiv.innerHTML = emojis.map(emoji => `${emoji}`).join(' ');emojiListDiv.style.display = isEmojiListOpen ? 'none' : 'block';isEmojiListOpen = !isEmojiListOpen;});document.addEventListener('click', function (event) {if (isEmojiListOpen) {const emojiListDiv = document.getElementById('emojiList');// Check if event.target.classList exists, is not null// Check if event.target is truthy and has a className that is a stringconst targetClassList = event.target && typeof event.target.className === 'string' ? event.target.className : '';// Check if className is a string before using indexOfif (targetClassList.indexOf('emoji') !== -1) {event.stopPropagation();const emoji = event.target.textContent;const textInput = document.getElementById('twc-user-input-field');textInput.value += emoji;emojiListDiv.style.display = 'none';isEmojiListOpen = false;} else if (event.target !== emojiListDiv && event.target !== showEmojisButton) {emojiListDiv.style.display = 'none';isEmojiListOpen = false;}}});}}var toggleSystemMessage = true;function onEngineRequest(payload) {// handle onEngineRequest eventvar requestDetails = payload.requestDetailsstopEncouragementThread //Stop Encouragement Code(websession end message) 7-19-2023var button = requestDetails.buttonif (button != undefined && TeneoWebChat.get('storage').getItem("sendToCCT") == "Y" && button == "Endchat") {var map = new Map();map.set("button", button);syncSendMessagetoCCT("Auf wiedersehen", map);}if (requestDetails.button == "model_datatype_No") {setTimeout(function () {enableEmoji();TeneoWebChat.call('enable_upload_button')}, 10)payload.handledState.handled = true;}else {if (requestDetails.text == "" && !urlopenchat) {showBotTypingIndicator();disableUserInput();//Added code to disable user input field July 7th 2023firstmessage = trueendchatbuttonactive = true;}//var chathistory=TeneoWebChat.get('chat_history');if (requestDetails.text) {if (toggleSystemMessage) {hideDisclaimer();}toggleSystemMessage = true;var text = requestDetails.textconsole.log("Text: " + text + " has JsonStructure: " + hasJsonStructure(text))if (TeneoWebChat.get('storage').getItem("sendToCCT") == "Y" && hasJsonStructure(text)) {setTimeout(function () {const result = JSON.parse(text);var map = new Map();if (Object.hasOwn(result, 'transcriptText')) {map.set("transcriptText", result.transcriptText)} else {map.set("transcriptText", "JSON message")}sendCCTMessage(text, map)}, 100)}}if (urlopenchat) {payload.handledState.handled = true;}if (TeneoWebChat.get('storage').getItem("sendToCCT") == "Y") {payload.handledState.handled = true;}else if (!urlopenchat) {setTimeout(function () {showBotTypingIndicator();}, 10)}if (urlopenchat) {urlopenchat = false;}}}function hideDisclaimer() {var systemMessage = document.getElementsByClassName("twc-system-message__text");if (systemMessage.length > 0) {systemMessage[0].style.display = "none";}}var Message = {"text": "HelpMessage_Login", "silent": true}//Close Buttonfunction onCloseButtonClicked(payload) {// handle close button clicked eventconst handledState = payload.handledStatehandledState.handled = true// prevent chat window from being closedif (TeneoWebChat.get('storage').getItem("sendToCCT") == "N") {var delaytime = 1000;ButtonTime = TeneoWebChat.get('storage').getItem("ButtonTime");if (ButtonTime != undefined && ButtonTime != null && ButtonTime != "" && ButtonTime != "Invalid Date") {ButtonTime = new Date(ButtonTime);}else {ButtonTime = new Date();}var buttontimediff = ""buttontimediff = Math.abs(new Date() - ButtonTime);if (buttontimediff < 3000) {delaytime = 3000}// Find the button element by its idconst closeButton = document.getElementById('header-close-button');// Check if the button element existsif (closeButton) {// Disable the buttoncloseButton.disabled = true;}// Check if the button element existsif (closeButton) {setTimeout(function () { //Added code to disable user input field July 7th 2023// Disable the buttoncloseButton.disabled = false;}, delaytime)}TeneoWebChat.get('storage').setItem("ButtonTime", Date());}if (TeneoWebChat.get('storage').getItem("sendToCCT") == "Y") {const map = new Map();map.set("HelpMenu", 'Yes');if (TeneoWebChat.get('storage').getItem("cctSessionId") != "") { // Encouagement Code To check restart session 7-19-2023syncSendMessagetoCCT("HelpMenu", map);} else {restartCCTConversation("HelpMenu", map);}// Encouagement Code restart session 7-19-2023} else {let message = {"text": 'HelpMenu',"parameters": {"HelpMenu": 'Yes'},"silent": true}TeneoWebChat.call('send_input', message)}console.log("Close button clicked")}function hasJsonStructure(str) {if (typeof str !== 'string') return false;try {const result = JSON.parse(str);const type = Object.prototype.toString.call(result);return type === '[object Object]' ||type === '[object Array]';} catch (err) {return false;}}function onReady() {// Teneo Web Chat is readyconst urlSearchParams = new URLSearchParams(window.location.search);const params = Object.fromEntries(urlSearchParams.entries());encouragementVarDeclaraion_Rename() // Encouagement Code decelaring session variables 7-19-2023if (isSessionOpen()) { // Encouagement Code checking session status start here 7-19-2023if (bDebug) console.debug(sName, 'Session is open on reload');doEncouragementThread();} else {cancelAllEncouragements();if (bDebug) console.debug(sName, 'Session is not open on reload');}//Encouagement Code checking session status end here 7-19-2023let open_chat = params.open_chat;if (open_chat == "true") {TeneoWebChat.call('maximize');setTimeout(function () {addEmoji();preventUrlDragAndDrop();}, 100)setTimeout(function () {TeneoWebChat.call('disable_upload_button')}, 200)urlopenchat = true;startSession();}hideoutmesg();}TeneoWebChat.on('ready', onReady);//Function to handle direct links - startvar directLink = true;function onNewMessage(payload) {//console.log("New Message Payload:");//console.log(payload)if (payload.message.author == "user") {if (TeneoWebChat.get('storage').getItem("sendToCCT") == "Y") {var userinput = payload.message.data.text;if (TeneoWebChat.get('storage').getItem("cctSessionId") == "") {restartCCTConversation(userinput);} else {setTimeout(function () {sendCCTMessage(userinput);}, 100)}}}// On new message added to message listconst message = payload.messageif (message.author == "bot" && message.type == "text") {if (retriggerResponse) {payload.handledState.handled = true;retriggerResponse = false;}// Get query stringconst urlSearchParams = new URLSearchParams(window.location.search);const params = Object.fromEntries(urlSearchParams.entries());let input_query = params.input_query;// Send input to Teneo engineif (input_query && directLink) {setTimeout(function () {TeneoWebChat.call('send_input', {'text': input_query})directLink = false;toggleSystemMessage = false;}, 1000)}}if (message.author == "bot") {hideBotTypingIndicator();}}TeneoWebChat.on('new_message', onNewMessage)//Function to handle direct links - end// Login Changes Start here 10Oct22 - CRfunction restartCCTConversation(text, map) {setTimeout(function () {let response = syncStartCCTConversation(text, map);}, 100)}var toggleSystemMessage = true;function onMessageButtonClicked(payload) {// handle message button clicked eventvar button = payload.button;//console.log(button);var handleState = false;if (button.postback == "loginURL") {openWindow(button.style);handleState = true;}// Start Change for the new login flow - Chaitanyaelse if (button.postback == "Ja_loginURL") {openWindow(button.style);}// End Change for the new login flow - Chaitanyaelse if (button.title == "Login Link") {openWindow(button.target);handleState = true;}if (handleState) {payload.handledState.handled = true;} else {if (button.postback != undefined && TeneoWebChat.get('storage').getItem("sendToCCT") == "Y") {var map = new Map();if (button.hasOwnProperty('parameters') && button.parameters != undefined && button.parameters != null) {map = new Map(Object.entries(button.parameters));}if (button.title != button.postback) {map.set("transcriptText", button.title);}if (TeneoWebChat.get('storage').getItem("cctSessionId") == "") {restartCCTConversation(button.postback, map);} else {if (button.hasOwnProperty('parameters') && button.parameters != undefined && button.parameters != null) {syncSendMessagetoCCT(button.postback, map);} else {syncSendMessagetoCCT(button.postback);}}}}}function openWindow(target) {const newWin = window.open(target);}//Start here: Resubmitting Input to Teneo 18Oct22function onEngineResponse(payload) {if (firstmessage) {firstmessage = false}response = payload.responseDetailsstorage.setItem(SESSION_ID, sessionId = response.sessionId); // Encouagement Code setting session ID 7-19-2023var x = response.output.parametersreceivedModalData(payload)if (x.chatStatus == "CHAT_FINISHED") {endchatbuttonactive = false;disableThumbsIcons();setTimeout(function () { //Added code to disable user input field July 7th 2023TeneoWebChat.call('end_session');}, 500);} else {endchatbuttonactive = true;}if (x) doEncouragementThread(0, x.encouragements, x.nodeEncouragements);else doEncouragementThread(0); // Encouagement Code stating the ecouragement timer ID 7-19-2023var outputparam = response.output.parameters.retriggerTeneo;if (outputparam == "Y") {setTimeout(function () {TeneoWebChat.call('disable_upload_button')}, 100);retriggerResponse = true;setTimeout(function () {let message = {"text": response.input.text,"silent": true,"parameters": response.input.parameters}TeneoWebChat.call('send_input', message);}, 50);}// Changes to give standalone response to user - Chaitanya 07 12 2022var justPrompt = response.output.parameters.justPrompt;if (justPrompt == "Y") {setTimeout(function () {TeneoWebChat.call('disable_upload_button')}, 100);let message = {"text": response.input.text, "silent": true}TeneoWebChat.call('send_input', message);}hideBotTypingIndicator();if (thumbsadded = true) {disableThumbsIcons();}if (x.faqResponse == "true") {setTimeout(function () {addThumbsIcons();}, 300)}else {thumbsadded = false}}//End here: Resubmitting Input to Teneo 18Oct22function startSession() {createAndAddTWCMessage("text", "Hallo, ich bin Aura deine virtuelle Assistenz. Bitte beschreibe in einem kurzen Satz wie ich dir helfen kann.");var teneowebclient = {'type': 'system', 'text': 'Selbstverständlich beachten wir die Vorschriften des Datenschutzes. Hier geht es zur Datenschutzerklärung.'}createAndAddTWCMessage(teneowebclient.type, teneowebclient);}function onOpenButtonClicked(payload) {setTimeout(function () {addEmoji();preventUrlDragAndDrop();}, 100)if (!minimizebuttonclicked) {startSession();}minimizebuttonclicked = false;if (endchatbuttonactive == false) {setTimeout(function () {TeneoWebChat.call('disable_upload_button')}, 200)}if (thumbsadded == true) {setTimeout(function () {addThumbsIcons();}, 200)}}TeneoWebChat.on('open_button_clicked', onOpenButtonClicked)TeneoWebChat.on('engine_response', onEngineResponse)TeneoWebChat.on('engine_request', onEngineRequest)TeneoWebChat.on('message_button_clicked', onMessageButtonClicked)// Login Changes End here 10Oct22 - CR// CCT Integration 10_03_2023function sendCCTMessage(userInput, params) {syncSendMessagetoCCT(userInput, params)}async function syncSendMessagetoCCT(userInput, params) {if (TeneoWebChat.get('storage').getItem("asyncFeature") == "N") {showBotTypingIndicator();}var teneodata = {"viewtype": "tieapi", "greetingMessageStart": "N"};if (params != undefined && params != null && params != "" && params.size > 0) {params.forEach((value, key) => {teneodata[key] = value;});}var data = {"userinput": userInput,"teneodata": teneodata};try {const response = await fetch(cctURL + '/message/' + TeneoWebChat.get('storage').getItem("cctSessionId") + '/send', {method: "POST",dataType: 'json',body: JSON.stringify(data),headers: {"Content-type": "application/json; charset=UTF-8"},signal: AbortSignal.timeout(25000)});if (response.status == 200) {var triggerAgain = false;const json = await response.json();console.log(json);if (json.status == 0) {endchatbuttonactive = truereceivedModalData(json)var cctinteractionId = TeneoWebChat.get('storage').getItem("cctSessionId")if (TeneoWebChat.get('storage').getItem("asyncFeature") == "N") {var enouragementmsg = TeneoWebChat.get('storage').getItem("Enouragementmsg", enouragementmsg) // Encouagement Code setting encmsg ID 7-19-2023callingEncouagementMethod(sessionId = cctinteractionId, enouragementmsg) // Encouagement Code call encmethod ID 7-19-2023if ((json.output.parameters.hasOwnProperty('retriggerTeneo') && json.output.parameters.retriggerTeneo == "Y") || (json.output.parameters.hasOwnProperty('sendMessagetoAgent') && json.output.parameters.sendMessagetoAgent == "Y")) {triggerAgain = true;} else {if (json.output.text != ""){if("outputTextSegmentIndexes" in json.output.parameters){splitmessage=true;var splitmsg=splitMessage(json.output.text,json.output.parameters.outputTextSegmentIndexes)for (var i = 0; i < splitmsg.length; i++) {createAndAddTWCMessage("text", splitmsg[i]);}}else{createAndAddTWCMessage("text", json.output.text);}}if ("teneowebclient" in json.output.parameters &&json.output.parameters.teneowebclient != undefined &&json.output.parameters.teneowebclient != "") {var webclientJson = "";try {var webclientJson = JSON.parse(json.output.parameters.teneowebclient);} catch (ex) {console.error(ex);}createAndAddTWCMessage(webclientJson.type, webclientJson);}if (thumbsadded = true) {disableThumbsIcons();}if (json.output.parameters.faqResponse == "true") {setTimeout(function () {addThumbsIcons();}, 50)} else {thumbsadded = false}if (json.output.parameters.hasOwnProperty('justPrompt') && json.output.parameters.justPrompt == "Y") {triggerAgain = true;}if (json.output.parameters.hasOwnProperty('chatStatus') && json.output.parameters.chatStatus == "AGENT_TRANSFER" && TeneoWebChat.get('storage').getItem("asyncFeature") == "N") {TeneoWebChat.get('storage').setItem("asyncFeature", "Y");cancelAllEncouragements();interval = setInterval(makeApiCall, 10000);}if (json.output.parameters.hasOwnProperty('chatStatus') && json.output.parameters.chatStatus == "CHAT_FINISHED") {TeneoWebChat.get('storage').setItem("cctSessionId", "");endchatbuttonactive = false;setTimeout(function () { //Added code to disable user input field July 7th 2023endConversation(cctinteractionId);}, 100);}}if (triggerAgain) {setTimeout(function () {syncSendMessagetoCCT("");}, 100);}}if (json.input.parameters.button == 'Endchat' && TeneoWebChat.get('storage').getItem("asyncFeature") == "Y") {TeneoWebChat.get('storage').setItem("cctSessionId", "");TeneoWebChat.get('storage').setItem("asyncFeature", "N");endchatbuttonactive = false;TeneoWebChat.call('add_message', {type: 'text',author: 'bot',data: {text: 'Danke und bis zum nächsten Mal!'}});setTimeout(function () { //Added code to disable user input field July 7th 2023endConversation(cctinteractionId);}, 100);}retriggers = 0} else {if (json.message == "Chat already closed") {if (TeneoWebChat.get('storage').getItem("asyncFeature") == "Y") {TeneoWebChat.get('storage').setItem("asyncFeature", "N");}restartCCTConversation(userInput, params);} else {reTriggerSendApi(userInput, params)}}} else {console.log("error response from CCT Send message " + response.status);reTriggerSendApi(userInput, params)}} catch (e) {if (e.name === "AbortError") {console.log('Connection to CCT aborted due to timeout');} else {console.log(e)}reTriggerSendApi(userInput, params)}if (TeneoWebChat.get('storage').getItem("asyncFeature") == "N") {hideBotTypingIndicator();}}async function reTriggerSendApi(userInput, params) {if (retriggers < 2) {syncSendMessagetoCCT(userInput, params)retriggers++} else {createAndAddTWCMessage("text", "Leider ist eine technische Störung aufgetreten. Bitte versuche es zu einem späteren Zeitpunkt nocheinmal. Eine Übersicht alternativer Kommunikationskanäle findest du hier:

Kontakt

Vielen Dank für dein Verständnis.")setTimeout(function () { //Added code to disable user input field July 7th 2023TeneoWebChat.call('disable_upload_button');}, 50)endConversation(TeneoWebChat.get('storage').getItem("cctSessionId"));}}function makeApiCall() {if (TeneoWebChat.get('storage').getItem("asyncFeature") == "Y") {getMessageFromCCT();} else {clearInterval(interval);}}// Initiate callfunction getMessageFromCCT() {fetch(cctURL + '/message/' + TeneoWebChat.get('storage').getItem("cctSessionId")).then((response) => response.json()).then((json) => {if (json.hasOwnProperty('output') && json.output.hasOwnProperty('text') && json.output.text != "") {const text1 = json.output.text;const arr = text1.split('||');for (var i = 0; i < arr.length; i++) {if (arr[i].includes("☺")) {arr[i] = arr[i].replace(/☺/g, "😊");}createAndAddTWCMessage("text", arr[i].replace(/\n/g, "
"));}}if (json.message == "Chat already closed") {TeneoWebChat.get('storage').setItem("asyncFeature", "N");TeneoWebChat.call('add_message', {type: 'text', author: 'bot', data: {text: 'Vielen Dank für das Gespräch. Wir stehen für deine Fragen immer zur Verfügung. Bis zum nächsten Mal.'}});setTimeout(function () { //Disable Endchat after Session end with AgentTeneoWebChat.call('disable_upload_button');}, 50)TeneoWebChat.get('storage').setItem("cctSessionId", "");endchatbuttonactive = false;}});}function createAndAddTWCMessage(type, data) {let message = {"type": type,"author": "bot","data": data}if (type == "text") {message["data"] = {"text": data}}TeneoWebChat.call('add_message', message);}async function syncStartCCTConversation(text, params) {var timeDiff = "";if (endChatButtonTime != null && endChatButtonTime != undefined) {timeDiff = Math.abs(new Date() - endChatButtonTime);}var teneodata = {"viewtype": "tieapi", "timeDiff": timeDiff, "greetingMessageStart": "N"};var errorParams = {}if (params != undefined && params != null && params != "" && params.size > 0) {params.forEach((value, key) => {teneodata[key] = value;errorParams[key] = value;});}var data = {"userinput": text,"brandid": "1","servicename": "CHAT_BOT_O2","teneodata": teneodata}var errorTeneoMsg = {"text": text,"silent": true,"greetingMessageStart": "N","parameters": errorParams}showBotTypingIndicator();disableUserInput();var response = {}try {const response = await fetch(cctURL + '/conversation/start', {method: "POST",body: JSON.stringify(data),headers: {"Content-type": "application/json"},signal: AbortSignal.timeout(10000)});if (response.status == 200) {const json = await response.json();console.log(json);if (json.status == 0) {endchatbuttonactive = true;TeneoWebChat.get('storage').setItem("cctSessionId", json.sessionId);var enouragementmsg = json.output.parameters // Encouagement Code setting encmsg ID 7-19-2023TeneoWebChat.get('storage').setItem("Enouragementmsg", enouragementmsg.encouragements); // Encouagement Code setting encmsg ID 7-19-2023callingEncouagementMethod(json.sessionId, enouragementmsg)if (json.output.parameters.hasOwnProperty('retriggerTeneo') && json.output.parameters.retriggerTeneo == "Y") {syncSendMessagetoCCT(text, params)} else {let message = {"type": "text","author": "bot","data": {"text": json.output.text}}TeneoWebChat.call('add_message', message);var webclientJson = "";try {var webclientJson = JSON.parse(json.output.parameters.teneowebclient);} catch (ex) {console.error(ex);}createAndAddTWCMessage(webclientJson.type, webclientJson);}if (json.output.parameters.hasOwnProperty('chatStatus') && json.output.parameters.chatStatus == "AGENT_TRANSFER" && TeneoWebChat.get('storage').getItem("asyncFeature") == "N") {TeneoWebChat.get('storage').setItem("asyncFeature", "Y");interval = setInterval(makeApiCall, 10000);cancelAllEncouragements();}} else {console.log(json.message);TeneoWebChat.get('storage').setItem("sendToCCT", "N");errorTeneoMsg.parameters["CCT_Connect_error"] = "Error Response from CCT / JSON status : " + json.status + " and Message: " + json.message;TeneoWebChat.call('send_input', errorTeneoMsg);}} else {TeneoWebChat.get('storage').setItem("sendToCCT", "N");firstmessage = true;errorTeneoMsg.parameters["CCT_Connect_error"] = "Request Errored Out/HTTP Response status : " + response.status;TeneoWebChat.call('send_input', errorTeneoMsg);}} catch (e) {TeneoWebChat.get('storage').setItem("sendToCCT", "N");var errorString = ""if (e.name === "AbortError") {console.log('Connection to CCT aborted due to timeout');errorString = "Request Timed Out"} else {errorString = "Misc Error with error message: " + e;console.log(e)}errorTeneoMsg.parameters["CCT_Connect_error"] = errorString;TeneoWebChat.call('send_input', errorTeneoMsg);}endChatButtonTime = null;hideBotTypingIndicator();return response;}function showBotTypingIndicator() {var indicator = {"author": "bot","data": {"dateline": "Aura"}};TeneoWebChat.call('show_typing_indicator', indicator);TeneoWebChat.call('disable_upload_button');disableEmoji();}function hideBotTypingIndicator() {var indicator = {"author": "bot"};TeneoWebChat.call('hide_typing_indicator', indicator);enableEmoji();TeneoWebChat.call('enable_user_input') //Added code to enable user input field July 7th 2023if (endchatbuttonactive) {TeneoWebChat.call('enable_upload_button')} else {TeneoWebChat.call('disable_upload_button')}}//End Conversation API callasync function endConversation(id) {try {const response = await fetch(`${cctURL}/conversation/${id}/end`, {method: "DELETE",timeout: 20000, // Set timeout in the fetch options});if (response.status === 200) {const json = await response.json();// Process the JSON data if needed} else {console.log("Failed to end conversation:", response.status);}} catch (error) {console.error("An error occurred while ending the conversation:", error);}}function disableUserInput() {setTimeout(function () { //Added code to disable user input field July 7th 2023TeneoWebChat.call('disable_user_input')disableEmoji();}, 500)}async function onUploadButtonClicked() {// handle EndChat Button button functionalityTeneoWebChat.call('add_message', {type: 'modal', author: 'bot', data: {"type": "modal", "button_items": [{"title": "Ja", "postback": "Yes", "parameters": {"button": "Endchat"}}, {"title": "Nein", "postback": "No", "parameters": {"button": "model_datatype_No"}}], "title": "Willst du den Chat wirklich beenden?"}});disableEmoji();}TeneoWebChat.on('upload_button_clicked', onUploadButtonClicked)function onMinimizeButtonClicked(payload) {// handle minimize button clicked eventminimizebuttonclicked = true;}TeneoWebChat.on('minimize_button_clicked', onMinimizeButtonClicked)function onPageReload() {const cctSessionId = TeneoWebChat.get('storage').getItem("cctSessionId");const sessionId = TeneoWebChat.get('storage').getItem("teneo-web-chat-session-id");if ((cctSessionId) || (sessionId !== null && sessionId !== "")) {endchatbuttonactive = true} else {endchatbuttonactive = false}}// Attach the event listener for the beforeunload eventdocument.addEventListener("DOMContentLoaded", onPageReload);function receivedModalData(json) {if (json != null && json.output != null && json.output.parameters != null && json.output.parameters.teneowebclient != null) {var modaldatatype = JSON.parse(json.output.parameters.teneowebclient)if (modaldatatype != null && modaldatatype.type != null && modaldatatype.type === "modal") {setTimeout(function () {disableEmoji();}, 100);}}}function enableEmoji() {setTimeout(function () { //Added code to disable user input field July 7th 2023const showEmojisButton = document.getElementById('showEmojisButton');showEmojisButton.classList.remove('disabled'); // Remove any previous state classshowEmojisButton.classList.add('enabled');showEmojisButton.style.pointerEvents = 'auto';}, 100)}function disableEmoji() {setTimeout(function () { //Added code to disable user input field July 7th 2023const showEmojisButton = document.getElementById('showEmojisButton');showEmojisButton.classList.remove('enabled'); // Remove any previous state classshowEmojisButton.classList.add('disabled');showEmojisButton.style.pointerEvents = 'none';}, 100)}function hideoutmesg() {TeneoWebChat.call('show_callout', 'Chatte mit mir!');setTimeout(function () { //Added code to disable user input field July 7th 2023// Disable the buttonTeneoWebChat.call('hide_callout')}, 3000)}window.addEventListener("load", function () {// Get a reference to the chat icon elementvar chatIcon = document.getElementById("twc-launchbutton");// Attach an event listener for the "mouseover" event// Check if the element was foundif (chatIcon) {// Attach an event listener for the "mouseover" eventchatIcon.addEventListener("mouseover", hideoutmesg);}});function addThumbsIcons() {var botMessages = document.querySelectorAll('.twc-message.twc-bot');// Check if botMessages is not nullif (botMessages.length > 0) {var message = botMessages[botMessages.length - 1];if (message.querySelector('.twc-buttons')) {message = botMessages[botMessages.length - 2];}if(splitmessage){message = botMessages[botMessages.length - 3];splitmessage=false;}// Skip messages with the class 'twc-combo'if (message.querySelector('.twc-combo')) {return;}var messageContent = message.querySelector('.twc-text-message');if (messageContent != null) {// Create a new